
Studies - Field GB
FIELD ( GB) Ltd is a well established and successful UK business operating as a specialist designer and supplier of irrigation and poly systems to both the horticultural, amenity and agricultural industries.
Field are committed to excellence, aiming to continually improve the quality of their designs and advice. Dedicated to make life easier for their customers, by improving the sales order process, wanting customers to enjoy doing business with them.
" their dedication to our business needs and consistent project management has provided the IT stability our growing business has required " - Roger Moore , Field General Manager
Working Relationship
J & J Systems have worked closely with Field for three years, improving their IT systems to cope with growing business requirements.Field recently moved to newly converted premises to house improved warehouse facilities, J & J Systems implemented the systems move over a weekend.
" Our business interruption was kept a an absolute minimum due to the efficiency of J & J Systems assistance " said Roger Moore , Field General Manager, " their dedication to our business needs and consistent project management has provided the IT stability our growing business has required ".
IT Systems
Field operate Pegasus Opera for up to 10 users, running on a Microsoft NT Server and clients operating Microsoft Windows 95, 98 and 2000.
Field use an Internet Service Appliance, the Netpilot to service e mail and Internet activity within the business. This system is cost effective and easy to manage for both the Field staff and the J & J support team. Field benefit from a J & J Systems fixed maintenance contract on hardware as well as on Pegasus Opera support. J & J Systems provide both telephone and remote support assistance to Field on a comprehensive basis should they experience system difficulties. J & J Systems supply Field with Internet Service Provision, including website hosting and amendment, domain name hosting and dial-up connection to the Internet. Regular business reviews allow J & J Systems to offer advice and information on the changing world of IT, ensuring that Field receive the best possible services to suit their business requirements. |