What our clients say
Testimonials
We have glowing testimonials from many of our clients, here are just a few…
See the glowing testimonials from clients here and how we have helped their business.
My business relies on the safety of its data and I needed to know that it was being professionally backed up off site. With J&J I have that. A very easy set-up, nothing for me to remember to do, and all for a low monthly fee. If your business has information that you rely on, then rely on J&J.
Tony Line, Director, Kent Recruitment Bureau Ltd.
JJ’s have been a breath of fresh air and cannot fault their service and most importantly their experience and how professional they are.
We would 100% recommend them to any company.
- They are responsive to email and telephone, I’ve never had to wait more than 5 minutes for a call back, most items sorted by telephone while waiting.
- Their staff are really friendly.
- They do anything I need them to, trivial or tedious/big projects.
- They set dates for large projects, and give warning & advice before and after.
- Out of hours support is available but extra, I think…
- Included in our package is staff training on cyber awareness & other IT matters.
- Machines are leased, and they quote up front for additional machines.
Compared to whom we used at my last firm, they are outstanding!
Chris Smith FCCA, Practice Manager – Accounts Unlocked
We get on with our Job & not the IT
RAP were reluctant as a company to outsource our IT management and support because we predicted costly, escalating bills but our unofficial internally appointed PC problem solver was being inundated with PC glitches, making his work life very difficult.
Having taken the plunge we couldn’t live without JJ Systems.
The J&J instant response is fabulous – it feels like there’s always a JJ van around the corner.
You get to a certain size of company when in reality this style of service is needed to save time and money and keep our team supported and virus free.
I would highly recommend JJ’s and regularly do so to my Kent based client base.
Julie Anderson – Director RAP Interiors
They provide a friendly, proactive customer service, informing us of important IT update requirements and scheduled maintenance programmes. Their remote computer support service is invaluable to us, providing fast solutions and fixes to any IT problems we encounter, however straight forward or challenging the issue may be!”
Richard Solley – Cook Fabrications
Robin Davies, Proprietor, Davies IFA.
James Martin, Proprietor, JM Surveyors.
Hazel Cheeseman, Director Mutley Plant
Comprehensive Small Business Service
Like many people running a small business I struggled to manage my IT requirements.
I finally took the plunge to hire a company, who could support the hosting of my website and emails as well as answer any issues that might come up. It seemed to me that having different hosting companies only complicated matters when there was a problem. I also decided to pay a maintenance contract to ensure my computer was secure and for any future issues.
It was, without doubt, the best move I have made. The transfer was seamless and support has been excellent. I have had a couple of issues which were resolved swiftly. I now feel liberated from that pressure and quite secure in the support that is proving worth its weight in gold for me.
Suzanne Corbie
Mailbox Scanning
I keep meaning to say how impressed I am with your quarantine messaging software – it makes it super easy for me to decide what to keep and what to delete, & to be able to black/white list senders with one keystroke is genius.
Penny Payne – Shoreline Silver
Refreshing and Imaginative IT Support
Having been with our current IT provider for over 10 years, we decided that we needed a change due to lack of imagination and service being offered to us. Our decision wasn’t taken lightly as needed to make sure our 20 users within our company had a smooth transition. Since our first meeting with Jacqui which was followed by James, we have never looked back. Their ideas are refreshing and fully understand where we needed to go. Their staff are always friendly and full of knowledge allowing for a faultless transition over. I would strongly recommend to speak to them if you’re looking for a new company to manage your IT software.
Robert Brady – Regal Estates
There’s no “Geek Speak” here!
Like many we cannot run our business without the use of computers. Losing data or being without a computer would have a detrimental effect on our business That’s why we use the services of J & J Systems. They are professional, reliable, efficient, trustworthy – not forgetting very friendly and approachable. They speak to you in a language that is easy to understand even for someone who may have limited knowledge and experience with IT. There’s no “Geek Speak” here!
J & J Systems are an integral part of our business. Knowing that there is a friendly voice at the end of a phone who can solve the challenges IT can create is so reassuring. It means we can focus on what we do best, whilst leaving J & J Systems to do what they do best.
The peace of mind that their affordable services provide is invaluable.
Angela Davies – Davies Financial Planning
Steve Cox
